Frequently Asked Questions
Questions We Get Asked
These are the questions that come up most often at the start of an artificial intelligence project, with straight answers. If yours is not here, write to us directly.
What exactly does MountainTech+ do?
We examine a company's existing processes and build artificial intelligence systems for the parts of them that can be automated. There are three main product families: digital assistants that talk to customers, automation robots that manage email and appointment traffic, and CSL2 systems that perform visual quality inspection on the production line.
Which sectors do you serve?
Mostly manufacturing and automotive tier suppliers, metal surface treatment, educational institutions and human resources. The common factor is not the sector but the presence of a repeatable, measurable process.
How does a project run?
In four steps: process analysis, a feasibility study and prototype on your own data, go-live, then monitoring and improvement. If the feasibility result is negative we say so plainly — not proceeding is a legitimate outcome.
How long does a project take?
Software-only projects such as a digital assistant typically take 2-6 weeks. Quality control projects that put hardware on the production line run 2-4 months including feasibility and on-site installation.
How is pricing determined?
We do not publish a fixed price list, because scope varies from process to process. Pricing is presented once the scope is clear after process analysis, as a one-off development fee plus an optional maintenance and support line.
Do you sell a product or build custom software?
Something in between. We have a mature core, but every installation is configured to your data, your rules and your integrations. We do not hand over something that is used exactly as it comes out of the box.
How is our data kept secure?
Retention, access and deletion rules are agreed in writing at the start of the project. Your data is held in an environment dedicated to you, and an on-premise installation is available where it is required. In some of our products, such as Rakam Analytics, the data never leaves the device at all.
Do you provide support after go-live?
Yes. Delivery includes documentation and team training, and an optional maintenance and support agreement is available. The goal is for the system to be manageable by your own team.
Do you work with companies outside Türkiye?
Yes. We run projects in both Turkish and English and serve clients outside Türkiye on a remote working model.
How do we get started?
Reach us through the contact form or directly at info@mountaintech.plus. The first call is free and is spent understanding your process; at the end of it we share a concrete, actionable next step.