CUSTOMER COMMUNICATION AND SALES SUPPORT
Digital Assistant – GPT-Powered Smart Solutions
Automates customer communication, provides instant responses, and creates sales opportunities.
Overview
Transform your website from just a showcase into an active hub that talks to your visitors, makes sales, and provides support. Built on advanced GPT models and fully customized for you, our digital assistants engage in natural, fluent, and context-aware dialogues, unlike standard chatbots. They greet your visitors, provide detailed information about your products and services, and fill out lead forms to provide ready data to your sales team. They quickly learn your workflows, answer frequently asked questions, reduce call center costs, and increase operational efficiency. Customizable to your brand's tone of voice, they maintain your corporate identity and provide 24/7 uninterrupted support, maximizing customer satisfaction.
Key Capabilities
Engagement and Sales
Greets your visitors, provides information about your products/services, and fills out lead forms to provide ready data to your sales team.
Increased Efficiency
Quickly learns your workflows, answers frequently asked questions, and increases operational efficiency.
Advanced Analysis and Easy Integration
Analyzes complex data and easily integrates with your existing systems. It adapts to your brand's tone of voice to maintain your corporate identity.
Where It Is Used
E-Commerce and Retail
The assistant handles repeat questions about product choice, shipment tracking and returns, so the support team only deals with exceptions.
B2B Service Websites
It routes visitors to the right service, runs the needs analysis inside the conversation and leaves the sales team a qualified enquiry.
Educational Institutions
When enrolment season brings a spike in questions about capacity, programmes and fees, it can talk to hundreds of parents at once.
Internal Company Support
It answers policy, HR and IT questions for employees instantly, taking load off the internal support desk.
Organisations Using This Solution
Frequently Asked Questions
How is this different from an off-the-shelf chatbot?
Off-the-shelf chatbots follow predefined flows and stall the moment a visitor steps outside them. Our assistants are GPT-based and are configured with your own documents, product catalogue and business rules, so they hold context and carry a natural conversation.
How long does deployment take?
With the content sources ready, a typical deployment takes 2-4 weeks. Most of that time goes into configuring and testing the assistant against your processes; adding it to the site is a one-line embed.
Where is our data stored?
The content the assistant reads and the conversation records are kept in an environment dedicated to you. An on-premise installation is available where that is required.
Which languages does it support?
It is multilingual, with Turkish and English as the primary languages. It detects the visitor's language and replies in the same one.
Posts About This Service
KromAsistan: AI-Assisted Part Selection in Metal Surface Treatment
The part selection assistant we built for Kromaş: a case study in handing a technical selection process over to a digital assistant.
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Is this the right fit for you?
Tell us about your process and we will assess feasibility and the likely gain together.
Get in Touch